Rita is an administrative assistant within our branch. Her primary responsibilities are reception, administrative processing, database management, and client communication coordinator. This involves form completion and processing, responding to account inquiries, updating client records on our system, coordinating mailings to our clients, answering incoming calls, and receiving clients when they arrive at our office. Rita has extensive experience from having worked in the Commercial Banking division with one of the major Canadian banks. She is bilingual and speaks both English and Italian.